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Help & Support
At Kliko, we’re always here to help.
Whether you’re looking for the perfect products, have specific questions, or just want to learn more about lashing, we’re here for you.
We offer a variety of resources to make finding the answers you need easy and accessible.
Knowledge Hub
Knowledge Hub
The central resource for everything you need to succeed in the lash industry. You’ll find all the information and support you need in one place.
Discover the Knowledge Hub
Newsroom
Stay up to date with the latest lash trends and news articles covering today’s hottest topics in lashing.
Enter the Newsroom
Downloads
Access essential downloadable guides, forms, e-books, and more to support your lashing expertise.
Go to Downloads
Tech Q&A
Get answers to common questions on products, lashing techniques, business tips, and more.
Visit Tech Q&A
Client Q&A
Our answers to all the key questions you might have if you're planning on getting eyelash extensions.
Visit Client Q&A
Calculators
Explore our range of tools and calculators designed to help you forecast, manage, and grow your lash business with confidence.
View Tools & Calculators
Lash Tech Tips
Improve your skills with tips & tricks from like-minded lash technicians, and submit your own to help out the lash community.
Reveal Tips
Product Queries
Question about a product?
We know how important it is to have the right product information. That’s why we include a helpful Product Q&A section on each product page for quick answers.
Simply find your product, scroll down, and click on "Product Q&As" for more details.
Shop products
Order Queries
Need help with an exitsing order?
If you have a query about an existing order, we’re here to assist! Select the most suitable option from the choices below:
Returns / Refunds
Order Tracking
Order changes
Order cancellations
Something else
Returns / Refunds
If you have a Kliko account
If you have an account, refunds can be processed quickest through your account. To start a return simply login to your account and select the Returns tab in your dashboard. You can then follow the instructions to organise a return.
If you do not have a Kliko account
If you do not have an account, head over to our Contact us page, and select "Returns / Refunds" to start your return.
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Order Tracking
Click the button below to head to our tracking page to track your order. You'll need your order tracking number.
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Order Changes
To change details of an existing order, you'll need to contact us. The quickest way of contacting us is via our WhatsApp support.
Alternatively , you can email us at support@kliko.co.uk, or submit a query through our Contact form.
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Order Cancellations
To cancel an existing order, you'll need to contact us. The quickest way of contacting us is via our WhatsApp support.
Alternatively , you can email us at support@kliko.co.uk, or submit a query through our Contact form.
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Something else
Whatever the query, we're here to help! The quickest way of contacting us is via our WhatsApp support.
Alternatively , you can email us at support@kliko.co.uk, or submit a query through our Contact form.
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Socials
Groups
Groups
Join our Lash Technician Support Group to connect with fellow techs, share tips, and enjoy exclusive Kliko content.
Contact Us